Contact Leiden University Housing Office

Contact details

For questions about housing applications, issues regarding your tenancy agreement/contract and payment issues
E-mail  contact form
Phone  +31 (0)71 527 53 30
Website  http://www.studenthousing.leiden.edu/

Postal address
Leiden University Housing Office
Postbus 9500
2300 RA Leiden
The Netherlands

For questions about listing privately owned accommodation in the Housing Office database
E-mail  contact form

Visiting addresses and hours

For questions about your housing application, financial matters, contract related issues or signing tenancy contracts

Housing Office desk Leiden Housing Office desk The Hague
Plexus Campus The Hague
Kaiserstraat 25 Turfmarkt 99
2311 GN Leiden 2511 DC The Hague 
Monday closed Monday closed
Tuesday 09:00 – 11:00 hours Tuesday 14:00 – 16:30 hours
Wednesday 15:00 – 17:00 hours Wednesday closed
Thursday 15:00 – 17:00 hours Thursday 09:30 – 12:00 hours
Friday  closed Friday  closed
Saturday closed Saturday closed
Sunday  closed Sunday  closed

 

Maintenance and repair requests

For questions about general, practical and maintenance issues and repairs regarding your room/apartment or facilities in your apartment building, please contact DUWO.
Contact form DUWO
Request for repairs

Student life or personal situation
Do you find adjusting to your new living situation challenging or want to discuss your personal situation please contact our International Student Adviser.

Complaints
Should you find that contacting DUWO or the Housing Office, including contact with the respective manager(s), did not lead to an adequate solution for your problem, we refer you to Leiden University’s procedures for complaints and appeals.

How to get to the Housing Office

The 9292.nl travel planner provides the most up-to-date public transport timetables.
You can use Google Maps to get directions from your location to one of our Housing Office desks.

Walking
Leiden (20 minutes’ walk from Leiden Central Station)
The Hague (5 minutes’ walk from The Hague Central Station)

By bus
Plan your journey at 9292.nl. You will need a ‘OV-chipkaart’ to travel on Dutch public transportation. You can buy a personal card online or buy an anonymous card at the Dutch railway service desk at the train station.

By taxi
Leiden: Taxis leave from the central square in front of the main entrance of Leiden Central Station.
The Hague: Taxis leave from the platform above the trains at The Hague Central Station, please follow the signs.

Last Modified: 11-09-2017